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Feb

25

2010

After restoring previously backed-up data to your BlackBerry 9700 smartphone, new Short Message Service (SMS) messages that are received appear as coming from the mobile number instead of the actual name of the contact. Resolution: Upgrade the BlackBerry Device Software to version 5.0.0.388 or later. For information on how to perform an upgrade of the BlackBerry Device Software, see [...]

Feb

16

2010

RIM has introduced the BlackBerry Enterprise Server Express today. A new server software offering that enables businesses of any size to quickly and easily get started with the BlackBerry solution. BlackBerry Enterprise Server Express works with Microsoft email servers, including Microsoft Windows Small Business Server 2008 and 2003 and Microsoft Exchange 2010, 2007 and 2003, to provide users [...]

Feb

10

2010

RIM have released an updated KB for this common problem for BES Admins, where users cannot send emails from their BlackBerry smartphones. Overview A BlackBerry smartphone user is unable to send an email message. The BlackBerry smartphone user receives a red x and one of the following errors at the top of the email messages: [...]

Feb

10

2010

RIM have released a new KB which covers the reasons why messages fail to arrive on a BES BlackBerry: The BlackBerry smartphone user is unable to receive email messages from the BlackBerry Enterprise Server, but is able to send email messages from the BlackBerry smartphone. Personal identification number (PIN) messaging works correctly, but the pending [...]

Feb

05

2010

This explains why you cant view youtube videos on a BlackBerry. It only works with the WAP browser, not the Internet or BlackBerry Browser. Check with your provider that WAP is included in your Data Bundle. When attempting to view video files on the YouTube Mobile site, m.youtube.com,  the following error message appears: An error [...]