Archive for March, 2010

Four new Vertu limited edition handsets have been revealed by Nokia.

Each of the four models comes with a hand-painted chassis, illustrated with gold elements. The new phones have been entitled the Vertu Kinko, the Vertu Kikusui, the Vertu Nanten and the Vertu Daigo. The different designs stand for the different seasons of the year. What makes them even more outstanding is only four copies of each mobile phone will be available. continue

To reset a BlackBerry smartphone to factory defaults (e.g to remove an IT policy), complete the following steps:

Warning: Back up the data from the BlackBerry smartphone to a computer. For assistance with backing up data on the BlackBerry smartphone, see KB11625

On a Microsoft Windows® XP to Microsoft Windows® 7 32 bit operating system (OS), complete the following steps:

1. Connect the BlackBerry smartphone to the computer.
2. On the computer, click Start > Programs > Accessories > Command Prompt.
3. Type cd C:\Program Files\Common Files\Research In Motion\Apploader.
4. Type loader.exe /resettofactory.

continue

Research in Motion has recently purchased Viigo, a Toronto-based company that’s been collaborating with the BlackBerry maker for years.  Viigo announced the purchase with a small note on their website this week.  Viigo aims their software at media companies and smartphone manufacturers.

Viigo delivers news, weather, sports, stocks, and other information in a single, unified RSS-based interface. It’s known for running quickly even on older phones, and features plenty of customization options and the ability to import Google Reader data.

Following the acquisition, Viigo will continue to bring its “expertise in BlackBerry application development and real-time content delivery to the BlackBerry platform.” Moreover, the Viigo app for BlackBerry will still be available, for free, via BlackBerry App World.

Important: This article is only applicable if Microsoft Outlook is installed on the same computer as the BlackBerry Enterprise Server. The 1.0.2536.0 version of MAPI32.dll is also included with the 1.2.1 CDO Client provided by Microsoft.

Installing Microsoft Outlook on the same computer as the BlackBerry Enterprise Server software is not a supported configuration.

Note: Microsoft does not support installing Microsoft Outlook and Microsoft Exchange components on the same computer. BlackBerry Enterprise Server software requires that Microsoft Exchange components are installed on the same computer to communicate with the Microsoft Exchange Server. For more information on how to set Microsoft Exchange permissions, please see KB288836, or visit the Microsoft Help and Support site and search for “Supported MAPI configurations”.

If Microsoft Outlook is installed on the same computer as BlackBerry Enterprise Server, complete one of the following procedures:

More

Have you considered rolling out BlackBerry Enterprise Server in your organisation, but been put off by the implementation / running costs or the technical learning curve?

Do you have an aging legacy BlackBerry infrastructure that would benefit from an upgrade to the latest version, with better security and extra features such as HTML e-mail on the device?

Are there additional users in your organisation that would benefit from having BlackBerry, but you’re struggling to justify the cost?

If your answer to any of these questions is ‘Yes’ then you should look at the Adam Phones BlackBerry promotion which includes:

* Free BlackBerry subscription
* Free xnet minutes
* Unlimited UK text messages
* Unlimited UK data usage
* Free BlackBerry devices
* Free BlackBerry Enterprise Server & licenses
* Free technical support

For more information click through to learn about our BlackBerry promotion before the end of March 2010.

Environment

 BlackBerry® Enterprise Server version 5.0

The warning message Errors on the Webpage might cause it to work incorrectly appears when accessing the BlackBerry Administration Service web console. A blank page may only be displayed instead of the normal login screen.
continue

Bluetooth Special Interest Group (SIG) has announced Bluetooth 4.0 will be available by the end of this year. The new updated Bluetooth 4.0 will see a low power mode of operation to help reduce battery drain. The current version of Bluetooth used is 2.1 with Bluetooth 3.0 nearing completion. Bluetooth 4.0 devices will also be able to connect to Wi-Fi devices at up to 25 Mbits per second.

Mobile phone, smartphone and wireless headset manufacturers will welcome this news as it provides an opportunity to make these devices even smaller whilst maintaining the required power levels. A Bluetooth 4.0 device can be run from a watch type battery whereas current Bluetooth devices require much larger batteries.

If a BlackBerry smartphone user is being removed from a BlackBerry Enterprise Server, the BlackBerry smartphone user, or the system administrator may wish to remove the IT policy that was associated with the BlackBerry smartphone.

Remove the IT policy using the Loader.exe application bundled with BlackBerry Desktop Manager version 4.7 to 5.0.

Important: This method can only be used on a BlackBerry smartphone running BlackBerry Device Software version 4.3 to 5.0. This is an alternate method for removing an IT Policy from a BlackBerry smartphone running BlackBerry Device Software version 4.3 to 5.0 and should be used only if the BlackBerry smartphone user cannot contact the system administrator. continue

Another new KB for BES Express v5:

Overview
BlackBerry Enterprise Server Express version 5.0 SP1 does not support upgrades or migration from the following products:

• BlackBerry® Enterprise Server versions 2.0 to 5.0 SP1
• BlackBerry® Professional Software version 4.1 SP4

The BlackBerry Enterprise Transporter is not supported for use with BlackBerry Enterprise Server Express version 5.0 SP1. continue

New KB released by RIM in conjunction with their BES Express v5.0.1 launch:

BlackBerry smartphones that have a BlackBerry® Enterprise Server and/or BlackBerry® Internet Service data plan from their wireless service provider can be activated on the BlackBerry Enterprise Server Express version 5.0 SP1.

Before attempting an activation, use the BlackBerry Expert Support Center (BESC) Enterprise Activation tool to identify which activation methods are available for the BlackBerry smartphone you want to activate. For more information on how to access and use the BlackBerry Expert Support Center Enterprise Activation Readiness tool, please see KB21140.

Note: BlackBerry smartphones cannot be activated over the wireless network or the organization’s Wi-Fi® network if they have a data plan for BlackBerry Internet Service only.

More