New KB released by RIM in conjunction with their BES Express v5.0.1 launch:
BlackBerry smartphones that have a BlackBerry® Enterprise Server and/or BlackBerry® Internet Service data plan from their wireless service provider can be activated on the BlackBerry Enterprise Server Express version 5.0 SP1.
Before attempting an activation, use the BlackBerry Expert Support Center (BESC) Enterprise Activation tool to identify which activation methods are available for the BlackBerry smartphone you want to activate. For more information on how to access and use the BlackBerry Expert Support Center Enterprise Activation Readiness tool, please see KB21140.
Note: BlackBerry smartphones cannot be activated over the wireless network or the organization’s Wi-Fi® network if they have a data plan for BlackBerry Internet Service only.
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