Archive for July, 2010

Research in Motion has unveiled App World 2.0 beta, which introduces a number of new features that improve the user experience. There are now top 25 paid, free, and theme sections simplifying the user experience. continue

Warning: Do not re-create the MAPI profile on a BlackBerry Enterprise Server that is connected to a Zimbra™ mail server or a Google® apps mail platform. Doing so is unsupported and might result in having to reinstall the BlackBerry Enterprise Server.

Warning: The following procedure requires modifying the computer registry. This can cause substantial damage to the Windows® operating system. Document and back up the existing registry entries prior to implementing any changes.

To re-create the Messaging Application Programming Interface (MAPI) profile on the BlackBerry Enterprise Server, complete the following steps: continue

The IP Modem option in BlackBerry Desktop Manager 5.0.1 is designed to permit the BlackBerry smartphone user to use the BlackBerry smartphone as a tethered modem and minimize the configuration steps. This is possible through the inclusion of a modem script during software installation, which provides and auto-populates relevant configuration information to the IP Modem Connection Manager.

To configure the BlackBerry Desktop Manager to use the BlackBerry smartphone as a tethered modem, complete the following steps: continue

BESadmins can now download the latest service pack  BES 5.0.2 (now with support for Windows Server 2008 R2)
This service pack is also expected to become available to businesses that use BES Express, later this year.

Here are highlights on the upcoming features and an instructional video detailing the new features:

Single sign-on allows end users and administrators to directly and securely access BlackBerry Web Desktop Manager and BlackBerry Administration Service once they’ve signed in to the network without the need to re-enter their user ID and password. Smartphone users can be allowed access to the intranet, files and business systems “behind the firewall” directly from their BlackBerry smartphone without the need to enter their network password with the device already authenticated via Active Directory and BlackBerry Enterprise Server. continue

Important: Restarting the BlackBerry Controller or BlackBerry Dispatcher delays email message delivery to BlackBerry smartphones. For information on delays in email message delivery when the BlackBerry Enterprise Server services is restarted, see KB04789.

The correct order to start the BlackBerry Enterprise Server services is detailed below:

1. BlackBerry Router
2. BlackBerry Dispatcher
3. BlackBerry Controller
4. All remaining BlackBerry Enterprise Server services continue