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BlackBerry Internet Service

11
Aug

dm6

With the release of BlackBerry Desktop Software 6.0, the following new features have been added:

New and improved user interface

•BlackBerry Desktop Software 6.0 includes a redesigned interface intended to make use and navigation simpler for BlackBerry smartphone users continue

Category : BlackBerry Enterprise Server | BlackBerry Internet Service | RIM BlackBerry | Technical Advisories | Blog
9
Aug

An email account integration is deleted from the BlackBerry Internet Service account but the icon for that integration is still present on the BlackBerry smartphone.

Cause: The service book for the particular email integration is not removed

Perform a hard reset of the BlackBerry smartphone by completing the steps outlined in KB02141. The icon, as well as the service book for that integration, will be removed.

Category : BlackBerry Internet Service | O2 (Telefonica) | RIM BlackBerry | Technical Advisories | Vodafone | Blog
23
Jun

A service book contains information that specifies how your BlackBerry smartphone interacts with the BlackBerry® Infrastructure. It also turns on specific services for your BlackBerry smartphone. The selection of service books on your BlackBerry smartphone depends upon the features provided by your wireless service provider and the IT policies set up by your organisation.

More

Category : BlackBerry Enterprise Server | BlackBerry Internet Service | RIM BlackBerry | Technical Advisories | Blog
16
Jun

For information on how to use the browser on your BlackBerry smartphone, see the usability video. Depending on the service provider and integration option (BlackBerry Enterprise Server or BlackBerry Internet Service), more than one browser may appear on the BlackBerry smartphone. continue

Category : BlackBerry Enterprise Server | BlackBerry Internet Service | O2 (Telefonica) | RIM BlackBerry | Technical Advisories | Vodafone | Blog
19
May

The BlackBerry Internet Service is designed to provide BlackBerry smartphone users with access to email messaging, instant messaging, Internet browsing, and more. BlackBerry Internet Service subscribers can receive automatic delivery of email messages from up to ten email accounts on their BlackBerry smartphones.

BlackBerry Internet Service 3.1 is the latest version of the BlackBerry Internet Service that is offered by Research In Motion. continue

Category : BlackBerry Internet Service | RIM BlackBerry | Technical Advisories | Blog
26
Apr

pearl_9100_sideangleright

RIM has officially announced the Pearl 3G aka the Pearl 9100 aka Stratus. Despite its impressively compact and elegant design, this stylish new handset is a powerful 3G BlackBerry smartphone with uncompromising performance and high end features:

  • Elegant candybar design measuring 4.25″ x 1.96″ x 0.52″ (108mm x 50 mm x 13.3 mm) and weighing only 3.3 oz (93 grams)
  • 624 Mhz processor with 256 MB Flash memory
  • 360×400 sharp-resolution display (238 ppi)
  • Optical trackpad that makes navigation fast and smooth, plus a comfortable keyboard that enables quick and accurate typing
  • Media player for videos, pictures and music (music plays up to 30 hours), plus dedicated media keys integrated along top of the handset

continue

Category : BlackBerry Enterprise Server | BlackBerry Internet Service | Mobile Industry News | RIM BlackBerry | Blog
19
Apr

The Email Setup icon is not displayed on the Home screen of the BlackBerry smartphone.


Cause

 

This issue might be caused by one of the following:

  1. The appropriate Service Books are not present on the BlackBerry smartphone.
  2. The feature is not currently supported by the wireless service provider.

More

Category : BlackBerry Internet Service | RIM BlackBerry | Technical Advisories | Blog
12
Apr

RIM felt it important to release a KB for this:

Overview

 

A hoax message circulating on BlackBerry Messenger (BBM) asks users to forward on the BBM message to their contacts in order to maintain BBM service, and claims to have been originally sent by Research In Motion (RIM). 

Rest assured that this BBM message did not originate from RIM and that it does not impact the security of BlackBerry smartphones. It is simply a hoax chain message. Unfortunately, many social networking applications face this scenario, whereby any message, including a hoax message, can be forwarded to a user from one of their contacts. We recommend that users simply ignore the message and do not forward it. continue

Category : Applications | BlackBerry Enterprise Server | BlackBerry Internet Service | Mobile Industry News | RIM BlackBerry | Technical Advisories | Blog
12
Feb

RIM have released a new KB for those that dont know how to retrieve forgotten passwords:

Your BlackBerry Internet Service user name is created when you first set up your BlackBerry Internet Service account. If you forget your user name, contact your wireless service provider. continue

Category : BlackBerry Internet Service | RIM BlackBerry | Technical Advisories | Blog
5
Feb

This explains why you cant view youtube videos on a BlackBerry. It only works with the WAP browser, not the Internet or BlackBerry Browser. Check with your provider that WAP is included in your Data Bundle.

When attempting to view video files on the YouTube Mobile site, m.youtube.com,  the following error message appears:
An error has occurred attempting to play media

continue

Category : Applications | BlackBerry Internet Service | RIM BlackBerry | Technical Advisories | Blog
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