Technical Advisories

Safe mode is designed to allow troubleshooting or remove any unwanted applications and can also be used to prevent third-party applications from running automatically when starting the BlackBerry® smartphone. continue

All BlackBerry models, both smartphones and the PlayBook have a unique PIN to identify individual devices. Whereas it is quite easy to find the PIN of a handset, it is not so obvious with the PlayBook. However it is possible via three different methods. continue

If your BlackBerry becomes sluggish, is low on memory or additional data is not being received, the best way to handle this is to reinsert the battery. continue

Using AutoText

AutoText is a feature that is built into the BlackBerry. It is a mechanism that watches what you type, and then switches your word for a new one as soon as you hit space. For example, if you type acn instead of can, the BlackBerry replaces acn with can as soon as you hit space.

AutoText can actually speed up typing too because it will fill in special characters for you. For example, to type the word aren’t, you type a r e n t. The alt-k gets you the apostrophe. Typing that apostrophe slows you down because you have to hit two keys at once. On a BlackBerry you simply type the word aren’t without the apostrophe, and when you hit space, AutoText fills in the apostrophe for you. continue

Here are simple tips to help you optimise and prolong battery life for your handset. Especially for the new OS7 BlackBerry 9900 which has just been released.

In the history of the BlackBerry, previous Bolds were considered to have the best battery life. In comparison the Bold 9900 has a very low battery life. For example: the BlackBerry Bold 9900 battery capacity has dropped from the Bold 9700’s 1500mAh to 1230mAh. With a larger display, touch screen and faster processor, this will result in quicker battery consumption. continue

The BlackBerry Internet Service (BIS) is designed to provide BlackBerry smartphone users with access to email messaging, instant messaging, Internet browsing, and more. BlackBerry Internet Service subscribers can receive automatic delivery of email messages from up to ten email accounts on their BlackBerry smartphones. continue

There are two browsers on the BlackBerry® PlayBook™ tablet, the tablet browser and the Bridge Browser which you can use over a BlackBerry® Bridge™ connection to your BlackBerry® smartphone. continue

Ever wondered just how secure your data on the PlayBook is? See the FAQs below.

Does the tablet store any work data persistently in the work file system?

No.

When a tablet is connected to a BlackBerry® smartphone using BlackBerry® Bridge™, the tablet temporarily stores work data in the work file system on the tablet. The work file system is encrypted using XTS-AES-256. The keys that the BlackBerry® PlayBook™ tablet uses to encrypt the work file system are encrypted using the BlackBerry Bridge work key. The tablet stores the BlackBerry Bridge work key in RAM only. continue

When a BlackBerry® PlayBook™ tablet is first started there is an initial setup wizard to complete before the device can be fully used. To start, swipe the screen to move past the welcome page. The first step is to connect to a Wi-Fi network. continue

BlackBerry® ID is a single, master key to BlackBerry products, sites, services and applications, including BlackBerry® Protect™ and the BlackBerry® App World™ storefront. BlackBerry ID: One login. One password. One less thing to worry about.

Complete the following to create a BlackBerry ID: continue