Tag Archives: Microsoft Exchange

Samsung Introduces Enterprise Certification for Handsets and Tablets

Last week Samsung launched a certification for handsets to be safely used in the corporate environment. With enhanced security and accessibility features this will help ease concerns of IT departments facing the rise of Bring Your Own Device (BYOD).

The program is called Samsung Approved For Enterprise (SAFE), and according to Samsung, devices branded as such will:

“meet rigorous security criteria and are configured specifically with enterprise use in mind. The deployment of SAFE smartphones and Samsung Galaxy Tab tablets helps ensure that your organization’s mobile workforce is protected to the greatest possible degree through On-Device Encryption and Mobile Device Management (MDM)” Continue reading →

Use the handheldcleanup.exe tool when moving mailboxes in Microsoft Exchange

The handheldcleanup.exe tool must be run when logged in as the BlackBerry Enterprise Server service account. The most common use of this utility is the handheldcleanup.exe -u switch after a mailbox is moved to resolve GAL lookup issues.

If the mailbox was moved to a new mailbox store on the same Microsoft Exchange Server, see KB00142. Continue reading →

How to check the version of a Microsoft Exchange Server

To view the server properties of a Microsoft Exchange 2000 or 2003 computer, follow these steps:
 

  1. Start the Microsoft Exchange Administrator program.
  2. In the left pane, expand the objects until you locate the server object.
  3. Right-click the server object, and then click Properties. Continue reading →
RIM introduces BlackBerry Enterprise Server Express

500x_bes-express

RIM has introduced the BlackBerry Enterprise Server Express today. A new server software offering that enables businesses of any size to quickly and easily get started with the BlackBerry solution. BlackBerry Enterprise Server Express works with Microsoft email servers, including Microsoft Windows Small Business Server 2008 and 2003 and Microsoft Exchange 2010, 2007 and 2003, to provide users with secure, push-based, wireless access to email, calendar, contacts, notes, tasks, and more. Continue reading →

Re-create the BlackBerry Enterprise Server MAPI profile

Need to recreate the MAPI profile on BES? Heres How:

Environment
BlackBerry Enterprise Server 2.1 to 5.0 for Microsoft Exchange

Warning: The following procedure requires modifying the computer registry. This can cause substantial damage to the Windows operating system. Document and back up the existing registry entries prior to implementing any changes.

To re-create the BlackBerry Enterprise Server Messaging Application Programming Interface (MAPI) profile, complete the following steps: Continue reading →

Contacts Removed After BlackBerry Enterprise Server 5.0.1 Upgrade

Update: RIM have replaced the affected version of Service pack 1 for BES 5.0 with Bundle 70. So if you have the affected version, admins will need to download the 657MB file again. If you have already installed it, the below article may need implementing.

Seems BES 5.0 Service pack 1 has an issue with BlackBerry Contacts. RIM have released a Knowledge base article on how to resolve this:

Environment

  • BlackBerry® Enterprise Server version 5.0.1 Bundle 72 for Microsoft Exchange
  • BlackBerry® Enterprise Server version 5.0.1 Bundle 72 for IBM Lotus Domino
  • Issue Number 466385

Overview

After upgrading the BlackBerry Enterprise Server to 5.0.1 (bundle 72) some BlackBerry smartphone users have reported their contacts on the BlackBerry smartphone have been removed. Continue reading →

Factors That Contribute To Latency In BES Environments

I came across this useful article in the BlackBerry Technical Solution Center:

Overview
Latency is the time between the initiation of the transfer in a sending process such as when an email message is sent from a BlackBerry smartphone, and the arrival of the first byte in the receiving process. Continue reading →