O2 UK will soon be implementing a new feature on its mobile network that will analyse activity of its users in real time in order to make immediate changes to improve the user experience.
Until now O2 send out engineers in response to feedback from users in order to manually analyse and then tweak the network for improvements. This usually takes days, if not weeks. The self-optimisation technology provided by Cellwize analyses the quality of voice calls, texts and data. The data is then used to pinpoint where network improvements need to be made, vastly speeding up the process. In some cases, it will be able to automatically adjust O2’s antennae to best meet the needs of users. Initial tests in Edinburgh have seen call quality has improved by 40%.
O2 COO Derek McManus said: “The way in which our customers use and experience our network is incredibly powerful and there is a lot we can learn from it. As well as regular infrastructure upgrades, we also prioritize the introduction of new technologies and are proud to bring this innovation to the UK. Our customers now use the smartest, most intelligent network available, which learns and responds to precisely how they choose to use it.”
The service is to be rolled out to the rest of the O2 network by November.
A report by the Institute of Engineering and Technology (IET) calls for the 999 emergency services to be radically updated to take into account the variety of methods in which we communicate, as well as exploit the technology now in peoples’ hands to help save lives.
The report, ‘Contacting Emergency Services in the Digital Age’ recommends that emergency services need to create a cross platform, data based system so as to filter reports and deploy responders. It calls for being able to use texting technology as well as apps to be able to contact 999 or send alerts. Continue reading →
Last week Ofcom published the results of their latest comparative study into 4G & 3G performance. The study looked at the overall performance and then broke it down into the individual mobile providers. This is part of Ofcom’s commitment to ensure that service providers are delivering what they promised when they won the bids for the 4G spectrum. Continue reading →
Telefonica have announced that they have agreed definite terms to sell O2 UK to Hutchison Whampoa, the parent company of Three.
The sale will “result in the creation of the most customer-centric mobile operator in the UK” according to O2. However the deal is still subject to regulatory approval which could take up to 30th June, 2016 to complete, although this could be extended to 30th September, 2016.
On completion, Hutchison Whampoa will pay Telefonica “£9,250 million along with an additional £1,000 million once the cumulative cash flow of the combined company meets cash flow targets”.
Vodafone UK will launch Voice over 4G (VoLTE) and Wi-Fi Calling this summer, as part of its £1 billion investment into its network and services.
Tested last year by Vodafone, VoLTE is a technology that allows voice to route across a 4G network connection. Currently any calls on UK networks go over 2G or 3G. Vodafone will now start user trials ahead of a commercial launch. Continue reading →
After last month’s report on Apple’s record breaking final quarter of 2014, analysis of the manufacturer’s market distribution has revealed that iOS is getting very close to equalling Android’s dominance in the UK.Continue reading →
BlackBerry yesterday announced the release of a new handset that merges design of their classic smartphones with the improved features of BlackBerry 10.
When the first BlackBerry 10 handsets launched, not only was the software a huge change for historic users, but also the familiar keys had gone; the trackpad, BlackBerry menu button and back button. For some users, these distinguished features were greatly missed. Continue reading →