If your device is showing this dreaded error, then its probably because a device firmware update or software install has gone bad.

Click here for a step by step guide on fixing the issue:

http://www.blackberry.com/507

Check out the improvements of BlackBerry Desktop Manager 6 over version 5.0.1

With the release of BlackBerry Desktop Software 6.0, the following new features have been added:

New and improved user interface

•BlackBerry Desktop Software 6.0 includes a redesigned interface intended to make use and navigation simpler for BlackBerry smartphone users

BlackBerry Media Sync functionality is included as a core part of BlackBerry Desktop Software

•All BlackBerry® Media Sync functionality can be accessed directly from the BlackBerry Desktop Software user interface
•No need to install and open separate applications
•Consistent and unified BlackBerry experience

Managing media with BlackBerry Desktop Software 6.0

•Music is synchronized with iTunes and Windows Media® Player music libraries
•NEW in BlackBerry Desktop Software 6.0! Ability to select artists and genres in addition to playlists
•NEW in BlackBerry Desktop Software 6.0! Remote music management and synchronization using Home Wi-Fi® with BlackBerry smartphones running BlackBerry® Device Software 6.0
•Synchronization of picture folders from the computer to the BlackBerry smartphone, or import new pictures from the BlackBerry smartphone to the computer
•NEW in BlackBerry Desktop Software 6.0! Ability to synchronize individual videos and video folders or import new videos from BlackBerry smartphone to computer
•NEW in BlackBerry Desktop Software 6.0! BlackBerry Desktop Software can now be configured to automatically synchronize and import media when the BlackBerry smartphone is connected in addition to automatic synchronization and backups of organizer data

New user interface and improved synchronization for contacts, calendar appointments, tasks and memos

•Supported applications include:
•Microsoft® Outlook® Express 6 and Microsoft Outlook 2003, 2007 and 2010 (32-bit support)
•Windows Vista™ calendar and address book
•IBM® Lotus Notes® 6, 6.5, 7, 8 and 8.5
•Yahoo!®

BlackBerry smartphone management

•Backing up and restoring data
•Keep data safe with regular backups or set up BlackBerry Desktop Software to automatically back up the BlackBerry smartphone when it is connected
•Managing applications and updating BlackBerry Device Software
•NEW in BlackBerry Desktop Software 6.0! Software update notifications now appear on the summary screen
•NEW in BlackBerry Desktop Software 6.0! Dedicated preview pane provides a summary of all pending changes, making it even easier to manage applications
•Switching Devices
•Device Switch Wizard has a new flow and user interface better aligned with Windows® styles and guidelines, making it a truly seamless experience to update to a new BlackBerry smartphone
•Use the BlackBerry smartphone as a tethered modem for Internet access (Mobile Internet)

Download it here

Research In Motion today announced the new BlackBerry® Curve™ 3G, an exciting addition to the globally popular BlackBerry Curve series of smartphones. Designed to provide the growing mass of smartphone purchasers with a distinctly powerful, approachable and affordable choice, the BlackBerry Curve 3G supports high-speed 3G (HSDPA) networks around the world  and gives users the exceptional communications features they need to accomplish more than ever, when they’re at home, at work and everywhere in-between.

“The majority of people in the worldwide mobile phone market have yet to buy their first smartphone and the BlackBerry Curve 3G is designed to provide an extremely attractive and accessible choice that will help convince many of them to make the leap,” said Mike Lazaridis, President and Co-CEO at Research In Motion. “The new BlackBerry Curve 3G is a perfect choice for happily busy people who are looking for a user-friendly 3G smartphone to help them make the most of their day and to stay connected with their friends, family and co-workers.”

The BlackBerry Curve 3G smartphone features a comfortable full-QWERTY keyboard for fast, accurate typing, optical trackpad for fluid navigation, built-in GPS and Wi-Fi®, as well as dedicated media keys, so music lovers can easily access their tunes while on the go. The new smartphone also features a camera that can record video and a microSD/SDHC slot that supports up to 32 GB memory cards for media storage. Support for 3G networks makes browsing faster, streaming music smoother, and gives users the ability to talk on the phone while they browse the web, instant message with BlackBerry® Messenger (BBM™) or share their location with friends on popular social networking sites

The BlackBerry Curve 3G ships with BlackBerry® 5 and is BlackBerry® 6 ready. BlackBerry 6 is a new operating system for BlackBerry® smartphones that was announced last week. It retains the trusted features that distinguish the BlackBerry brand while delivering a fresh and engaging experience that is both powerful and easy to use. BlackBerry 6 is expected to be available for the BlackBerry Curve 3G, subject to carrier certifications, in the coming months.
The new BlackBerry Curve 3G smartphone (model 9300) will be available from various carriers and distribution partners around the world beginning in August.

For more information about the new BlackBerry Curve 3G smartphone visit www.blackberry.com/curve3G.

For more information about BlackBerry 6, visit www.blackberry.com/6.

Cause: The service book for the particular email integration is not removed

Perform a hard reset of the BlackBerry smartphone by completing the steps outlined in KB02141. The icon, as well as the service book for that integration, will be removed.

Research In Motion (RIM) today announced BlackBerry® 6, a new operating system for BlackBerry® smartphones that retains the trusted connectivity features that distinguish the BlackBerry brand while delivering a fresh, approachable and engaging experience that is both powerful and easy to use. BlackBerry 6 features a redesigned interface that seamlessly works with a touch screen and trackpad, expanded messaging capabilities that simplify managing social media and RSS feeds, an advanced multimedia experience that rivals the best in the industry, a convenient new Universal Search tool, and a new and efficient WebKit-based browser that renders web pages quickly and beautifully for a great browsing experience.

 “BlackBerry 6 is the outcome of RIM’s ongoing passion to deliver a powerful, simplified and optimized user experience for both touch screen and keyboard fans,” said Mike Lazaridis, president and co-ceo, Research In Motion.  “Following extensive research and development to address consumer needs and wants, we are delivering a communications, browsing and multimedia experience that we think users will love, and we are thrilled to debut BlackBerry 6 on the amazing new BlackBerry Torch smartphone.”

Visual, Fluid Interface
BlackBerry 6 has been redesigned making it easier and more intuitive, with clean, sleek visuals and natural, fluid navigation. Designed to be both fresh and familiar, the new interface enables a productive, fun and highly satisfying user experience whether using a touch screen or trackpad and keyboard.

BlackBerry 6 offers multiple views that help users better organize their applications and content. Icons are arranged on the Home Screen in 5 customizable views (All, Favorites, Media, Downloads and Frequent) that are navigable with simple swipes. Users can organize where they want their icons to appear, and can add contacts or web page shortcuts directly to the Home Screen.

Also new to BlackBerry 6 are visually-rich, context-sensitive Action Menus. Within a given application, by clicking and holding the trackpad or through an extended touch of the display, users can bring the most common actions or tasks of an application to the surface. In addition, users can seamlessly multitask by holding down the Menu key, which pops up a visual grid of all the applications currently running, so users can instantly switch between applications.

A powerful Universal Search tool is also accessible from the Home Screen. By simply clicking or tapping the Universal Search icon, users can search for any content on their handset, the web or in the new BlackBerry App World™, which is also integral to BlackBerry 6.

Fast Rich Web Browsing
BlackBerry 6 integrates a new and efficient WebKit-based browser that renders web pages (as well as email) quickly and beautifully for a great browsing experience. It features tabs for accessing multiple sites simultaneously, a double-tap to zoom feature that can intelligently wrap text in a column while maintaining the placement of a page’s key elements, and pinch to zoom.

Social Feeds and Text Messaging

The new Social Feeds application simplifies the management of social networking and RSS feeds and provides integrated access to the native BlackBerry® Messenger (BBM™), Facebook®, Twitter™, MySpace™, AOL® Instant Messenger™, Google Talk™, Windows Live™ Messenger and Yahoo!® Messenger applications for BlackBerry smartphones. Social Feeds streamlines the user experience, provides an integrated view of friends’ activities across multiple social networks, and let’s users post updates across multiple networks simultaneously. Users can also easily add their favorite RSS Feeds from the Social Feeds application or directly from a website while browsing.

RIM’s new Text Messages application also adds exciting new features for users who communicate mostly via SMS and MMS, including the ability for users to now view a conversation in one threaded ‘chat’ as well as share photos, videos and other rich content.  

Engaging Multimedia Experience

The multimedia experience in BlackBerry 6 is designed to give users a more engaging and streamlined experience with album art everywhere in the new music and video players. The new BlackBerry® Desktop Software 6 integrates media sync for easily syncing photos and videos as well as iTunes® and Windows Media® Player music with the smartphone*. It also includes Wi-Fi Music Sync, a unique feature that allows users to view their entire iTunes® or Windows Media® Player music libraries from their BlackBerry smartphone, create and edit playlists, as well as select music for download. When in range of their home Wi-Fi network (or via USB), the changes are synced with iTunes® or Windows Media® Player and the songs are automatically downloaded to the smartphone.

BlackBerry 6 also gives users access to a range of camera modes that can help them capture better images. Editing, organizing and sharing shots is amazingly simple, with intuitive options for grouping pictures.

The new Podcasts application makes it easy for users to find and manage audio and video podcasts. Users can view all the podcasts saved on their smartphone, browse a catalogue of podcasts available for download, subscribe to them, and wirelessly download the content directly onto their smartphone. There is also a dedicated YouTube® application, so viewing and sharing videos is easier than ever and users can also easily search for videos using the new Universal Search tool in BlackBerry 6.

Compatibility with Existing BlackBerry Smartphones
BlackBerry 6 will debut on the new BlackBerry® Torch™ smartphone and it is also designed to run on select BlackBerry smartphones already in market. Subject to carrier certifications in the months ahead, the new OS is expected to be available for the BlackBerry® Bold™ 9700 and BlackBerry® Pearl™ 3G, as well as future BlackBerry smartphones.

Research in Motion has unveiled App World 2.0 beta, which introduces a number of new features that improve the user experience. There are now top 25 paid, free, and theme sections simplifying the user experience.

One of the problems with App World was that the only way you could buy apps was with a PayPal account. Following the 2.0 update, users will have the option to bill app purchases via their wireless carrier’s tariff (if supported by the carrier), or to directly charge a credit card.

“BlackBerry ID” is another new advancement included in the App World update. Something like an iTunes account, with your BlackBerry ID, you can easily download and purchase apps, then manage them in My World. If you ever need to switch to a new BlackBerry smartphone, logging in with your BlackBerry ID will bring all your apps to your new BlackBerry.

BlackBerry App World will also incorporate QR barcodes into app profiles. With these, users can simply click “Scan a Barcode” in App World, and point their BlackBerry camera at an optical pattern which loads up an application’s profile or triggers a download.

The new app store is only available by invite if you are registered on their Beta site. Click now on RIM’s beta site for the chance.

Warning: The following procedure requires modifying the computer registry. This can cause substantial damage to the Windows® operating system. Document and back up the existing registry entries prior to implementing any changes.

To re-create the Messaging Application Programming Interface (MAPI) profile on the BlackBerry Enterprise Server, complete the following steps:

1. Log in to the BlackBerry Enterprise Server using the service account.
2. Stop the BlackBerry Enterprise Server services, and close the BlackBerry Manager if it is running.
3. Open the Registry Editor and go to HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\.
4. Right-click the Profiles folder, then click Export. Give the backup file a name and then save. After the BlackBerry Enterprise Server restarts successfully, the file can be deleted.
5. Right-click the Profiles folder and click Delete. Click Yes when prompted to confirm deletion of this key and its subkeys.
6. Close the Registry Editor.
7. Create a new MAPI profile by following the steps for the appropriate version of the BlackBerry Enterprise Server.
8. Start the BlackBerry Enterprise Server services.Important: Restarting certain BlackBerry Enterprise Server services delays email message delivery to BlackBerry smartphones. For more information, see article KB04789.

To create a new MAPI profile, perform the steps for the appropriate version of the BlackBerry Enterprise Server.

BlackBerry Enterprise Server 2.1

1. Go to Start > Programs > BlackBerry Enterprise Server > Edit BES MAPI Profile.
2. Type the name of the Microsoft® Exchange Server and the BlackBerry Enterprise Server administration mailbox name.
3. Click Check Name.
4. Click Apply > OK.

BlackBerry Enterprise Server 3.5 and 3.6

1. Go to Start > Programs > BlackBerry Enterprise Server > Edit MAPI Profile for.
2. Perform the following tasks for each MAPI profile:
   1. Select the profile.
   2. Type the name of the Microsoft Exchange Server and the BlackBerry Enterprise Server service account mailbox name.
   3. Click Check Name and verify that the profile resolves.
   4. Click Apply > OK.

BlackBerry Enterprise Server 4.0

1. Go to Start > Programs > BlackBerry Enterprise Server > BlackBerry Server Configuration.
2. On the BlackBerry Server tab, click Edit MAPI Profile (see the following screenshot):
3. Type the name of the Microsoft Exchange Server and the BlackBerry Enterprise Server service account mailbox name.
4. Click Check Name.
5. Click Apply > OK.

BlackBerry Enterprise Server 4.1

1. Go to Start > Programs > BlackBerry Enterprise Server > BlackBerry Server Configuration.
2. On the BlackBerry Server tab, click Edit MAPI Profile (see the following screenshot):
3. Type the name of the Microsoft Exchange Server and the BlackBerry Enterprise Server service account mailbox name in the appropriate fields.
4. Click Check Name. The service account name will now be underlined.
5. Click Apply > OK.
6. To create the BlackBerry Manager profile, click Start.
7. Click BlackBerry Enterprise Server.
8. Click Edit MAPI Profile.
9. Type the name of the Microsoft Exchange Server and the BlackBerry Enterprise Server service account mailbox name in the appropriate fields.
10. Click Check Name. The service account name will now be underlined.
11. Click Apply > OK.

BlackBerry Enterprise Server 5.0

1. Go to Start > Programs > BlackBerry Enterprise Server > BlackBerry Server Configuration.
2. On the BlackBerry Server tab, click Edit MAPI Profile (see the following screenshot):
3. Type the name of the Microsoft Exchange Server and the BlackBerry Enterprise Server service account mailbox name.
4. Click Check Name.
5. Click Apply > OK.

More

To configure the BlackBerry Desktop Manager to use the BlackBerry smartphone as a tethered modem, complete the following steps:

1. Click the IP Modem icon in the Main Menu.
2. During the initial BlackBerry smartphone connection, complete the configuration step by clicking the Configure button.
3. Select the Set-Up Connection option from the Connection profile drop-down list.
4. Select the appropriate wireless service provider or select Add customer profile for custom settings.
5. Select OK.
6. Click Connect.

More

BESadmins can now download the latest service pack  BES 5.0.2 (now with support for Windows Server 2008 R2)
This service pack is also expected to become available to businesses that use BES Express, later this year.

Here are highlights on the upcoming features and an instructional video detailing the new features:

Single sign-on allows end users and administrators to directly and securely access BlackBerry Web Desktop Manager and BlackBerry Administration Service once they’ve signed in to the network without the need to re-enter their user ID and password. Smartphone users can be allowed access to the intranet, files and business systems “behind the firewall” directly from their BlackBerry smartphone without the need to enter their network password with the device already authenticated via Active Directory and BlackBerry Enterprise Server.

Remote removal of corporate data from employee-owned devices is a new function built into BlackBerry Enterprise Server 5.0.2 that is expected to be supported with an upcoming versions of the BlackBerry OS, allowing IT administrators to remove only corporate data from an employee-owned BlackBerry smartphone without affecting the employee’s personal information and applications. Additional features for keeping corporate content separate from personal content on employee-owned devices are expected later this year.

A new Individual-Liable Devices Policy permits employees who have purchased their own BlackBerry smartphones and have been connected to a BlackBerry Enterprise Server to access their personal email and calendar and make calls on their personal voice plan when the device is locked. It also prevents users from accessing organizer data from within social networking applications on their BlackBerry smartphones.

New security self-service options for end users – End users with BlackBerry smartphones connected to a BlackBerry Enterprise Server now have access to new self-service features in BlackBerry Web Desktop Manager, including the ability to reset their device password and lock the device, or remotely delete all device data and disable it in the event that it is lost or stolen. Previously, these functions could only be performed by contacting their IT administrator. (IT administrators can allow or disallow these self-service features.)

Flexible URL-based smartphone authentication – IT administrators can now assign different authentication requirements for specific URLs.  For example, 2-factor authentication can be enabled for specific internal business systems containing customer information while no authentication may be required to access the Web.

Support for additional web browsers has been added to enable access to the BlackBerry Administration Service for IT Staff and BlackBerry Web Desktop Manager for employees via the latest versions of popular web browsers, including Google Chrome 4.0, Internet Explorer 8, Mozilla Firefox 3.6 and Safari 4.

Standardized BlackBerry Administration Groups for IT staff – BlackBerry Enterprise Server 5.0.2 ships with a set of predefined administration groups for IT administrators to quickly assign permissions and access to BlackBerry Administration Service for different IT staff responsibilities, including junior IT staff, help desk and senior administrators. These predefined administration groups reflect best practices and can help IT departments standardize permissions across their staff.

IT policy reconciliation – This new feature gives administrators the flexibility to leverage group administration to deliver IT policies to end users.  IT policies can be assigned to groups and a blended IT policy can be delivered to the end users device based on the groups they belong to.

Support for Windows Server 2008 R2, upcoming support for SQL Server 2008 R2 and all new support for MS Hyper-V 2008 have been added to the BlackBerry Enterprise Server platform certification list.  These continue to keep BlackBerry Enterprise Server compatible with leading business, network and communications systems in the market today. SQL Server 2008 R2 is expected to be supported within 30 days of release.

Brazilian Portuguese has been added to the languages supported, making BlackBerry Enterprise Server 5 now available in 7 languages, including English, French, Italian, German, Spanish, Japanese and Brazilian Portuguese.

Click here for the download