Approach - Fixed Line Solutions - Adam Phones

Fixed Line Solutions

Approach

Whatever the size of your business, you can expect the same meticulous approach to every engagement.

Many of our clients are intolerant of downtime and they often work internationally. As a result, uptime, service management and fault resolution are an integral part of what we deliver.

Consultancy

Fixed line services often combine complicated voice and data solutions, which is why it’s important to work with a knowledgeable, credible supplier offering a suite of products and services from Tier 1 carriers.

Our sales and service teams are made up of highly experienced and knowledgeable industry professionals, renowned for delivering and supporting critical connectivity solutions.

Project & Carrier Management

We believe that careful, accurate planning is the cornerstone of a successful deployment. Every project is planned in detail, with solutions often including products and services from multiple carriers, with differing requirements, lead times and processes. Our team of provisioning specialists manage every element of your order with our carrier partners to ensure timely delivery of solutions, every time.

Completion & Support

Upon completion and testing of a delivered solution, we provide you with bespoke handover documentation, detailing all technical elements of the service and confirming the comprehensive in-life support structure. All support is managed by our in-house, London-based, technical services team who work with our carriers to resolve any in-life service queries.

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