Call Continuity

We know that your telecommunications are an everyday part of your business-critical requirements, and downtime can be immeasurably costly. Adam Phones Call Continuity is a fully managed and hosted service leveraging our relationships with several Tier 1 carriers to deliver unparalleled telecoms resilience and full inbound call diversity from SIP, hosted or ISDN infrastructure

Call Continuity employs a unique ‘one-to-one’ mapping scheme that enables existing DDIs to be routed to alternate telephone numbers during an outage (such as power loss, PBX failures or telephone exchange faults). We can help you maintain ‘business as usual’ during an outage by routing calls to any location and removing reliance on the local exchange. Also, when moving premises, you’re able to retain all your existing published numbers, that your customers are familiar with.

As with all of our services, our Intelligent Call Routing solutions are built in a bespoke manner for your business needs after a careful consultation process by our experienced in-house experts, and with carefully selected vendors independently selected and managed from our London office.

Features & Benefits
  • Maintain ‘business as usual’ during an outage
  • Route calls to any location
  • Remove sole reliance on the local exchange
  • Retain customer known numbers when moving premises
  • Full inbound call diversity from SIP, Hosted Telephony or ISDN infrastructure
  • Seamless ‘one-click’ rerouting of calls

Why choose us?

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Multi-network solutions

Multi-network solutions
Access a powerful blend of mobile and fixed line carriers and products, tailored to your business and project managed throughout deployment.

Strategic account leadership

Strategic account leadership
We work with you at a strategic level across procurement, IT, accounts payable and Board, ensuring we deliver value across your business.

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24/7 support

24/7 support
Enjoy unlimited Freephone support, offices staffed seven days a week and same day delivery (2 hours in London).

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Powerful Usage & Cost Control

Powerful Usage & Cost Control
Maintain visibility and control of your telecommunications costs with an advanced suite of online and app based solutions.

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Single Master Services Agreement

Single Master Services Agreement
One contract to cover all your products and services, simplifying your procurement and supplier management.

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Single-invoice billing

Single-invoice billing
Many products, services and carriers...just one monthly invoice to simplify your accounts payable process.

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