Direct Routing for Teams

Microsoft Teams is a globally popular communications tool, with around seven million users in the UK. Whilst free to use as part of an E3 or E5 Office 365 license, there are limited business applications within the free model. Activating the phone system, which allows for external dialling, audio conferencing, scheduled meetings and meeting recording is a chargeable feature, which also will incur charges for call bundles.

Direct Routing for Teams is a cost-effective and flexible way to maximise the potential of your Teams environment. Enable full voice capability natively into Microsoft Teams, as an alternative to Microsoft calling plans and without the need for on-premise hardware, with a highly reliable, resilient architecture that features simple provisioning, enhanced call control features and carrier grade infrastructure from the UK’s number 1 SIP provider.

After a consultation with one of our experienced in house experts, your Direct Routing for Teams solution will be delivered as an end-to-end service with high availability – managed by Adam Phones, from our London office, including support through planning, provisioning and in-life support.

Features & Benefits
  • Significant cost saving per user when compared to Microsoft’s calling plans
  • Cloud-based solution with no expensive initial outlay as there’s no need for traditional hardware
  • Carrier-level scale, delivery and resilience
  • Tailored business continuity with network and number level resilience
  • Number porting allows you to keep the same geographical numbers wherever you are
  • 01, 02, 03 and 08 number termination supported with no number translation
  • Access advanced call statistics around handling efficiencies, productivity, call patterns and user behaviour

Why choose us?

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Multi-network solutions

Multi-network solutions
Access a powerful blend of mobile and fixed line carriers and products, tailored to your business and project managed throughout deployment.

Strategic account leadership

Strategic account leadership
We work with you at a strategic level across procurement, IT, accounts payable and Board, ensuring we deliver value across your business.

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24/7 support

24/7 support
Enjoy unlimited Freephone support, offices staffed seven days a week and same day delivery (2 hours in London).

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Powerful Usage & Cost Control

Powerful Usage & Cost Control
Maintain visibility and control of your telecommunications costs with an advanced suite of online and app based solutions.

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Single Master Services Agreement

Single Master Services Agreement
One contract to cover all your products and services, simplifying your procurement and supplier management.

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Single-invoice billing

Single-invoice billing
Many products, services and carriers...just one monthly invoice to simplify your accounts payable process.

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