Advanced Hosted Telephony


The Adam Phones Hosted Telephony solution delivers an enterprise suite of features along with enhanced geographical resilience and a host of powerful integrations with other services.

For FCA regulated businesses, our Hosted Telephony solution offers call recording for compliance (which includes immutable storage for up to seven years). Customers can also benefit from integrating mobile call recording to their compliance technology suite, along with cloud based trade reconstruction for unmatched visibility of trading practices.

A range of HD voice handsets, webphone and conference devices are available, along with advanced Salesforce integration if required.

Hosted Telephony from Adam Phones is rich in features yet affordable, including the facility to provide local numbers in 74 countries. It delivers a comprehensive set of enhanced capabilities for hosted voice, with excellent call quality, rapid implementation lead times, low capital expenditure and minimal operational expenses.

Features & Benefits
  • Significantly reduced capital expenditure
  • No PBX maintenance / update charges, and low call costs
  • Port your existing numbers regardless of location
  • ‘Local presence’ in 74 countries
  • Swift deployment
  • Business grade, secure solution, with high levels of resilience
  • Fully managed service, including unlimited support
  • Call groups, call barge, call transfer and call pick up
  • Auto attendant
  • Customised messaging, including welcome and hold music
  • Remote working – ‘one number anywhere’
  • Webphone
  • Optional call recording for compliance
  • Optional trade reconstruction
  • Optional Salesforce integration