Microsoft Teams is a globally popular communications tool, with around seven million users in the UK. Whilst free to use as part of an E3 or E5 Office 365 license, there are limited business applications within the free model. Activating the phone system, which allows for external dialling, audio conferencing, scheduled meetings and meeting recording is a chargeable feature, which also will incur charges for call bundles.
Direct Routing for Teams is a cost-effective and flexible way to maximise the potential of your Teams environment. Enable full voice capability natively into Microsoft Teams, as an alternative to Microsoft calling plans and without the need for on-premise hardware, with a highly reliable, resilient architecture that features simple provisioning, enhanced call control features and carrier grade infrastructure from the UK’s number one SIP provider.
Businesses utilising Microsoft Teams for internal collaboration can now benefit from the ability to make and receive external calls, enabling Teams as a full cloud-based UC solution with enterprise grade telephony. Direct Routing for Teams utilises Microsoft certified Session Border Controllers (SBCs) to deliver better value, greater flexibility, increased functionality and support for migration, all as a cloud-based service.
Direct Routing for Teams provides connectivity to your Microsoft Team’s tenant, enabling full PSTN breakout on the public telephone network. Connection from Microsoft Teams to our network is via an IP connection and is delivered as an end-to-end service with high availability – fully managed by Adam Phones, from our London office.